Quality is what we pursue, we offer only the best products

Warranty

WARRANTY POLICY

・Quickly Buys (VIC) Pty Ltd ・QB Building Supplies

Here at Quickly Buys, the performance and durability of our products is extremely important and thus, our warranties are top-notch. See below for warranty information.

Products Warranty (Limited)
Ceramics 5 Year Replacement Parts or Complete Product
Mixers 5 Year Replacement Parts or Complete Product
Shower Heads & Arms, Bath Outlets, Shower Rails 5 Year Replacement Parts or Complete Product
Sinks 5 Year Replacement Parts or Complete Product
Cisterns 5 Year Replacement Parts or Complete Product
Seats, Hinges, Flush Pipes, Buttons & Other Toilet Parts 1 Year Replacement Parts or Complete Product
Vanity/Cabinet Structures 5 or 10 Year Replacement Parts or Complete Product
Handles/Legs/Drawer Runners 3 Year Replacement Parts or Complete Product
Mirrors/Mirror Doors 1 Year Replacement Parts or Complete Product
Acrylic Bath 5 Year Replacement Parts or Complete Product
Shower Screens Including Frames & Hinges 1 Year Replacement Parts or Complete Product
Laundry Tubs 5 Year Replacement Trouts/Sinks
1 Year Replacement Cabinet
Accessories, Hoses, Wastes, Floor Grates & Channels 1 Year Replacement Parts or Complete Product
Timber Floors 10 Year Replacement Parts
Laminate Floors 20 Year Replacement Parts
Porcelain Tiles 10 Year Replacement Parts
Caesar Stone Benchtop 5 Year Replacement Parts or Complete Product
Kitchen Cabinets 5 Year Replacement Parts or Complete Product
Kitchen Appliances Manufacturer’s Warranty
Hot Water Systems Manufacturer’s Warranty
LED Lighting Manufacturer’s Warranty
Shutters & Blinds Manufacturer’s Warranty
Exterior Cladding 10 or 15 Year Replacement Parts or Complete Product

What is not covered under Warranty?

  • Improper functioning of product due to incorrect installation
  • Damage due to incorrect installation
  • Damage due to accident
  • Damage due to secondary transit or handling
  • Improper care and cleaning
  • Alterations to original product
  • Inappropriate use and/or abuse of item/vandalism
  • Failure to use or maintain items in accordance with the manufacturer is recommendations
  • Installations in public areas or high use areas
  • Damage from third party equipment
  • If the product is not installed by a licensed plumber all warranties are void

Warranty Claims

Quickly Buys provides limited warranty to cover any product we sell which, as a manmade item, may develop a production issue with the material component. However, the function and installation of the product is the responsibility of a licensed plumber.

It is the responsibility of the licensed installer to inspect for damage prior to installation.

No claims for damage/error/unsuitability will be considered after installation. Fabricators and Joinery must inspect product before installation for damage from handling or dimensional variation in manufacture. Under Mount basins/sinks must be removable.

If you have a functional problem with your product(s), which is not related to the material and product - you should contact the licensed installer in the first instance.

If your installer fails to return and you still require on-site attendance for minor adjustments or to check the product, a service fee will apply.

All warranties start from the date of purchase. Proof of purchase is required for all Warranty claims.